Returns:
1 PLEASE CONTACT US AT 1-856-302-5974 TO OBTAIN A RMA RETURN NUMBER. IF PACKAGES ARE SHIPPED BACK WITH OUT THIS RMA THEY COULD BE REFUSED AT DELIVERY.
2 IF YOU HAVE A BAD BATTERY IT IS THE CUSTOMERS RESPONSIBILITY TO HAVE THE BATTERY IN QUESTION SHIPPED BACK TO OUR LOCATION. WE CHECK THE WARRANTY UNDER A LOAD TESTER. IF THE BATTERY TESTS BAD WE WILL SHIP OUT THE REPLACEMENT ONCE PER ORDER.
3. Exceptions,
physical damage, i.e.: bulged case due to excess
temperature (environment) overcharging from unit
malfunction.